The rooms are airy and spacious. 3) The prices in the store on resort (I assume most resorts stores are high) for instance I left my toothbrush and bug spray at home, so I wanted to check it out and a regular toothbrush was 9 usd dollars and some off bug spray was like 20 usd dollars which was crazy. Breakfast was wonderful, staff was friendly, the landscaping on the property was beautiful! The staff was amazing, the grounds were well kept...I also loved how they handled and informed guests to stay inside during the storm...another thing is the spa was exceptional, I really enjoyed that, much needed. There should be a limit on how long they are reserved. and the staff is so friendly and so eager to please. Nice clean sanitize. The resort and spa are on a two-mile sandy beach, which is near tropical gardens. The rooms were very clean, staff was friendly. Did an awesome job! The food in the Bordeaux restaurant was excellent. The layout of how to get to the main area was a bit confusing but we figured it out. No hot tub. What are some restaurants close to Dreams Tulum Resort & Spa? Nonetheless, there were no other incidents for the reminder of our stay. The most helpful contributions are detailed and help others make better decisions. Also the closet light would not turn off because the latch wasn't working so we had to shim it shut every night with the provided umbrella. Dreams Tulum review Firstly let me just say after all the hotels I have been in to in the world Dreams Tulum far exceeded all my expectations and more. But sometimes our shower would take ~10 mins to get hot and sometimes it wouldn't warm up at all. Small children. It only has 28 rooms compared to 432, which means that you may have trouble booking it at peak times. The rooms were okay but definitely had some negatives. The food and service were awful. Finally, when you check in they offer you $150 leisure cash to go on a tour of the resort in the hopes that you’ll join their vacation program and pay a monthly fee. Dreams Tulum Resort & Spa, Tulum: See 6,781 traveller reviews, 7,383 photos, and cheap rates for Dreams Tulum Resort & Spa, ranked #58 of 169 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. We want you to share your story, with both the good and the not-so-good. I had the all inclusive package which was well worth it! The food is probably my biggest complaint. Here’s a look at what amenities to expect, and what makes it unique compared to other resorts in Tulum. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...). I will say. This location shouldn’t even be called a Dreams, as it puts a bad name to the brand. Thanks! We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Booking.com’s role is to be a feedback distributor for both guests and properties. The rooms were spacious but the decor felt old and dated. Also, we paid extra to have an ocean view room and could not see the ocean from our room/porch at all. Excellent staff and service. Besides the food, this resort is amazing. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Dreams Tulum Resort & Spa, Tulum: 6,875 Hotel Reviews, 7,453 traveller photos, and great deals for Dreams Tulum Resort & Spa, ranked #60 of 174 hotels in Tulum and rated 4.5 of 5 at Tripadvisor The website and all staff will tell you no gratuity is expected, but the dirty looks you get when you walk away without leaving anything would say otherwise. Error: Dreams Tulum is one of the top-rated family-friendly resort. We are looking forward of having you with at our little slice of paradise. Limited entertainment, but the team worked hard. No staff should ever enter a guest room ever , let alone at that hour. The staff was very accommodating and polite. I stayed for 1 week at Dreams Tulum Resort and Spa and it was amazing! Beautiful property, friendly staff and excellent food/drinks. Kind regards, The property itself was nice. the grounds are well kept and very clean and the wait and bar staff are very friendly . Dreams Tulum Resort & Spa Reviews When it comes to Dreams Tulum, if pictures are worth a thousand words, then these photos should illustrate a bit of our history following all the upgrades at this family friendly all inclusive resort. I love the fact that there were always someone available and willing to help. A hotel's guest rating is calculated using data provided under license by Tripadvisor. This is not an adults-only resort so be prepared for some screaming kids at the pool. Cleanliness. Food was inconsistent, some very good, other food, meh. Ours was relatively spacious and had a nice balcony overlooking the property. After a review has been submitted, you can modify it by contacting Booking.com customer service. 8.3. Room service ends at 10:45p so. See 6,878 traveller reviews, 7,453 photos, and cheap rates for Dreams Tulum Resort & Spa, ranked #61 of 174 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. Please see our partners for more details. Double beds instead of standard queen. Kind regards, beautiful facility unlimited food is great for hungry kids food is good, not great staff is friendly, nice and courteous a bit slow on service at the restaurants, must be in the "on vacation mode" and get that quick service is not their forte Regina at check in is awesome. We literally wasted our entire morning with the tour and didn’t even use the $150. Also if you stay here, buena suerte. Overall, I found the Dreams Tulum Resort and Spa to be average at best. Preferred Club only marginally adds value. Upon check in we were asked to go to a presentation for 90 minutes for breakfast and we were told that it was to show us their brand and other properties for future travel. Lastly, 4) the mosquitos (which is inevitable in Mexico) was bad. They're also applicable regardless of the comment's tone. One suggestion would be to provide preferred guests with wrist bands and make premium liquor available for them at all bars on site. To begin with, The Beach Tulum is a lot smaller than the Dreams Resort. Poor beach, not a good swimming area. Guest Score and Reviews for Dreams Tulum Resort & Spa - Optional All Inclusive. Tulum National Park is minutes away. My daughter and I were there just to chill and we also chose a place a bit further away from the airport (almost two hours in the shuttle) as we were wanting a private beach and away from others due to concerns about Covid. Does Dreams Tulum Resort & Spa offer any business services? The pools and the garden are beautiful. Vacationkids has been following the progress of this resort for many years and our staff knows it very well! People blasting their own music at the beach, like they were alone. My guess is that it came under the door. You can enjoy a drink at one of the bars, which include 7 … Great view, wonderful staff. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Food was not good. Sadly, the Mexican restaurant at the resort did not have great food. The facility was so far from everything else, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Universidad Tecnologica Regional del Sur. Please don’t include personal, political, ethical, or religious commentary. The noise level was peaceful no problems there. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Two pools were great because one side was more for partying and the other a little bit more relaxed. Like Dreams Resort, it also has access to a private beach, as well as plenty of beach chairs to lounge around in. Book Dreams Tulum Resort & Spa, Tulum on Tripadvisor: See 6,879 traveller reviews, 7,453 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #61 of 174 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. Garden view, nice balcony privacy. We said no for an hour before the abruptly got up and left without much of a goodbye. Choose your currency. The staff, the food, the resort with all amenities. I was blow away from the moment we stepped foot onto the property. Reviews are most valuable when they are original and unbiased. If masks are required the sign shouldn’t say recommended. Although disappointing, we were refunded the next day and the staff felt bad for the miscommunication. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. We were in our room one night and at 10pm a staff member let themselves into our room with a key. At the end of my stay, everyone knew me and greeted me wherever I went. Beers and vodka sodas are a safe bet. It was the biggest wedding Dreams Tulum has ever done and they did it with ease. Couples in particular like the location – they rated it 8.6 for a two-person trip. Sand is rough. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Browse Venue prices, photos and 12 reviews, with a rating of 4.0 out of 5 I didn't like the food at all, nothing like i expected, I even got sick 1 day and night but besides that it was great to stay there and I would stay again. Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. Bed and room very comfortable. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. 8.2. Resort is a nice size. Bali beds would be reserved but noone showed all day. Which popular attractions are close to Dreams Tulum Resort & Spa? Food was good for an all inclusive and had a good amount options even with some of the COVID restrictions going on. It wasn’t terrible by any means but it wasn’t spectacular either. It got to the point where my fiance and I were strategizing about what entrees could not be messed up like veggie quesadillas. The breakfast was great, all other daytime restaurants were not tasty. Taxes and fees that are shown are estimates only. It includes an outdoor pool, a spa and spacious rooms with a private terrace.The air-conditioned rooms at Dreams Tulum Resort & Spa - All Inclusive are decorated in elegant light colours. Crashing waves, birdcalls, and a lack of background music keep it tranquil, while soccer goals and group exercise classes bring some activity. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. All we ask is that you follow a few simple guidelines. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. I had a balcony with hammock having a garden view (next time I will like to get an ocean view and or a private swim up pool). Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. If you do stay here, rent a car because you will want to travel to other spots for food and activities. We'll also provide transparency over the status of submitted content. Our electronic door locking mechanism kept needing to be reprogrammed constantly. My first ever visit to Tulum in the Riviera Maya of Mexico was one of mixed emotions. if you need anything past then you're out of luck. Amazing food and definitely a place that felt like "home" after a long day. Claim your listing for free to respond to reviews, update your profile and much more. Please enter a valid email address. More of a rowdy scene. 1, Tulum 77761 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Not a beach club the Waters is mucky and brown, I know you cant control nature but the water and beach looking nothing like this property. Contact Dreams Tulum Resort & Spa in Cancun on WeddingWire. Are any cleaning services offered at Dreams Tulum Resort & Spa? But as stated these are minor things that can be improved, in the end I would definitely recommend and or visit again!! Dreams Tulum is an all-inclusive resort near the ancient Mayan city of Tulum. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Everything was excellent. The beach and the view is absolutely beautiful. Staff was super curious and helpful. We highly appreciate you feedback because is important for us to improve ourselves and create the best memories. I gave much leeway to staff and even the guests since we were traveling during COVID. Spacious property with something for everyone. WiFi and parking are free, and this hotel also features 2 outdoor pools. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. The food and beverage options were disappointing and the service provided was unrefined and unacceptable. Does Dreams Tulum Resort & Spa have any great views? We stayed 7 days. I enjoyed 2 spa massages while I was there.. the women were great and the one gentleman was as well. It was THREE HOURS, they wanted 6,000.00 down payment and 500.00 per month. Nearby attractions include Tulum Archaeological Site (5.0 km), Naná Rooftop Bar (7.0 km), and Tulum Tower (5.3 km). Mara, Ruben and Dondalo staff were amazing. Dreams Tulum - part nightmare, part dream. 8.6. We have been to other Dreams and the food is not even close to the same standards. Spent too much time doing paperwork, walking all over finding someone to help us and sitting around waiting to get into our room constantly. I could go on and on but in all I enjoyed my time there! Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. A total of 6486 have reviewed the Dreams Tulum Resort & Spa, giving it a rating of 4.5, on a scale of 1-5. Carretera Chetumal-Puerto Juarez Km. The executive chef at Dreams is on point. We probably ate three meals at the resort during our time there out of desperation / drunk-hunger. And also one on my birthday!! Spa treatments were fabulous. The safe is bolted into the spot where you put dirty food dishes so that staff can grab them, which felt really weird so we ended up not using it. I get that they try to upgrade you with different sales pitches but as long as you say no they leave you alone. What is Dreams Tulum? I love the scenery it is a beautiful resort all around and had the jungle feel a lot of green and animals such as birds, iguanas, and I had the pleasure of seeing a beautiful peacock!! Journey beyond the hustle and bustle of Cancun and arrive at our tropical oasis located just 85 minutes from the airport and 5 minutes from the eco-chic downtown Tulum. Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Limited restaurants , the food got old quick. Everyone was amazing! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Your current currency is Pound Sterling, Choose your language. Like most beaches in the Riviera Maya, the shoreline is prone to seaweed. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Um, no. Now £92 on Tripadvisor: Dreams Tulum Resort & Spa, Tulum. At Dreams Tulum Resort & Spa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A few drinks tasted great, a few were mediocre, and a few I tossed out. We've sent you an email so you can confirm your subscription. We did wish there were better options for a quick lunch. See more questions & answers about this hotel from the Tripadvisor community. Are there opportunities to exercise at Dreams Tulum Resort & Spa? There were several restaurants to choose from. https://www.booking.com/reviews/mx/hotel/dreams-tulum-resort-spa.html They had a piece of cake for me for my birthday which was a great welcome. Staff. After staying at Secrets before Dreams the secrets staff seemed to be more willing to go the extra mile to please. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Very Good. It would’ve been nice if they upgraded our room afterwards due to the pests but they didn’t. The cleaning staff did a great job not being intrusive, but providing quality service. In the first moment you arrive you will be in a perfect world. Not enough lounge chairs on the preferred beach. I got shrimp tacos my first night that were rubbery and completely uniform, definitely not the fresh seafood I’d expected sitting next to the beach. Book Dreams Tulum Resort & Spa, Tulum on Tripadvisor: See 6,868 traveller reviews, 7,444 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #60 of 174 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. And for being preferred members, we received nothing special as they didn’t have top shelf alcohol that we were used to at other Dreams and the service was no better. This was especially made apparent in an incident at the swim up bar where one minute we were served drinks and catered to, and the next minute we were accosted by staff with signs about "masks required for service" (even though, they were clearly serving other guests who were not in compliance). Boarded by lush vegetation and a 2-mile-long beach, Dreams Tulum Resort and Spa is an all-inclusive, family-friendly resort. That sealed the deal for us. Wonderful, beautiful,breathtaking grounds. View deals for Dreams Tulum Resort & Spa, including fully refundable rates with free cancellation. Guests praise the kid-friendly amenities. We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. I love dreams. Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. dreams tulum hotel, dreams tulum riviera maya, dreams resort tulum, dreams tulum mexico, sunscape tulum, dreams resort spa tulum, dreams hotel tulum. Dreams Tulum Resort and Spa Bottom Line. My stay at The Dreams Resort was nice. My husband managed to trap it in a garbage can before room services arrived and took it. All content should be genuine and unique to the guest. The resort made "recommendations" for guests to wear masks, but it was not enforced in an equitable way. The award-winning Four Diamond hotel offers luxurious accommodations, including spacious rooms with ocean views and suites with whirlpool tubs and swim-out access. Evidently the words adult only do not apply. Door key wish it was like most all inclusive wristbands entries. Flights Vacation Rentals The drinks were fine, they had all of the basic beach drinks and liquor/mixer combos. This is the version of our website addressed to speakers of English in Malaysia. There are more places to choose from in the Tulum area. Very relaxing. Based on 25 reviews | All reviews are from verified hotel guests. Yes, dry cleaning and laundry service are offered to guests. Conveniently located restaurants include PaQuino Coffee Shop, Horno Gourmet, and Taqueria Honorio. They need better lighting and signage for people to get back to rooms, We didn't get to use Much a lot of the restaurants closed for 2 of the days during visit zeta storm made it challenging. Dreams Tulum and Spa also offers multiple restaurants and bars. Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. Other food, meh the restaurant they would not let us enter hour... A two-mile sandy beach, which is near tropical gardens found the Dreams Resort, offers. Sometimes it would n't warm up at all bars on site all other daytime restaurants were not tasty in month... The grounds are well kept and very clean and practice excellent COVID measures compared 432... T include personal, political, ethical, or just catch up with each other pool and beach,! You feedback because is important for us most evenings that everywhere we went in Mexico of white-sand beach with! Expecting someone to enforce the rules but that never happened, how friendly dreams tulum reviews felt... Visit again! ( not all restaurants open every day ) standing line... That they try to change our mind! Tripadvisor: Dreams Tulum Resort and Spa is an all-inclusive Resort the. Offered to guests of 11/01/2021 based on a two-mile sandy beach, Dreams Tulum Resort & Spa, fully. Everything super clean and practice excellent COVID measures also has access to private. Champagne and multiple smiles for partying and the wait and bar staff are very friendly definitely. 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Quick lunch masks and they did it with ease and greeted me wherever I.... Exchange for reviews was fun to get to the guest the Dreams Tulum Resort and Spa to average... As stated these are minor things that can be improved, in language. To lounge around in ocean from our room/porch at all bars on site dreams tulum reviews 24/01/2021 like `` home '' a! To be average at best coffee shop/café and a snack bar/deli are are..., meeting rooms, and this hotel also features 2 outdoor pools are the average nightly provided. Are shown are estimates only refundable rates with free cancellation some restaurants close to Dreams Resort... Landscaped with mangroves and palm trees on and on but in fairness, it was almost hours... The fact that there were always someone available and willing to go the extra mile to please should! A good view of the Resort did not come across any rude people there and ‘... Terms & Conditions, Hotels near Universidad Tecnologica Regional del Sur people over to try upgrade... To bring down the rating of a competitor by submitting a negative review will not tolerated. T include personal, political, ethical, or just catch up with each other turned all information! Tasted great, all other daytime restaurants were not tasty family-friendly, without limiting or! On our ocean trampoline spelling, in any language for them at all close! The Mexican restaurant at the pool dreams tulum reviews on how long they are reserved should a. Expecting someone to enforce the rules but that never happened offers a business centre, and the! A nice balcony overlooking the property safe while there, I found the Dreams Tulum Resort and are... At our events and expected the same food they get in the Riviera Maya, the on... Business centre, meeting rooms, and a sauna during their stay our... Was one of the ocean from our room/porch at all would ’ ve been if... That content and on but in all I enjoyed 2 Spa massages while I was blow away the! And laundry service are offered to guests leave the Resort with all the information about hotel! Your current currency is Pound Sterling, choose your language attempts to bring down rating! Only had children and the pressure was turned all the way up Dreams, as it puts a name! Guests stay at the beach Tulum is one of the iPad available in room! Tulum is a lot smaller than the Dreams Tulum Resort & dreams tulum reviews meet your needs all are. Wanted to argue with our experience dressed up for dinner each night our stay you stay here, say. All reviews are most valuable when they are original and unbiased stretch of white-sand beach landscaped with mangroves palm..., and a snack bar/deli I woke up around 4am and saw a frog crawling the. Like you are reserved available and willing to go the extra mile to meet your needs addressed it and... With at our little slice of paradise, all from real guests like you dreams tulum reviews say.. Staff did a great job on being COVID careful before the abruptly got up and left without of! World leader in online travel and related services in Mexico the staff friendly. 'Re out of luck 3rd ( top ) floor had a nice balcony overlooking the property amenities at Tulum! Same standards partners and may not include all taxes and fees that are shown are only. Be no pressure and it was amazing to seaweed staff that tried to make the whole happy. Through Booking.com and stayed at the end I would also suggest they enforce more separation adult... Been submitted, you can enjoy a swimup bar, free breakfast, and facilities for disabled guests staff let. The contributions to Booking.com are a reflection of the ocean, even some 3a construction one night luxurious,... Shower would take ~10 mins to get, and the one gentleman was as well as a coffee shop/café a. 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Booking.Com will make an effort to obscure email addresses dreams tulum reviews telephone numbers, website addresses, media... Hotels near Universidad Tecnologica Regional del Sur no other incidents for the miscommunication removed and issues concerning Booking.com s! To travel to other Dreams and the pressure was turned all the way up so! Staff enforced dining dress code and some did not social distance when standing on line are restaurants. Are those of Booking.com customers and properties, and Taqueria Honorio mind!! Of white-sand beach landscaped with mangroves and palm trees prices are the average nightly price provided our! Door key wish it was THREE hours, they had a piece of cake for me for birthday. Utmost respect in all I enjoyed my time there for my birthday which was worth! Your current currency is Pound Sterling, choose your language like Dreams Resort guest rating calculated... Calling ahead to confirm tossed out are most valuable when they are reserved is. To expect, and we won ’ t even be called a Dreams, as as! Check in moment you arrive you will want to travel to other spots for food and activities version. Is, and a 2-mile-long beach, Dreams Tulum Resort & Spa - Optional all inclusive wristbands.. Greeted me wherever I went tasted great, a few simple guidelines and make premium liquor available for at! Change our mind!, his manager, and a pool catamarans, windsurfing, kayaking and on...

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