Toll free landline: Contact Support >>. Saturday: 6:30 am - 3:00 pm Pacific time. 1 (613) 270-3715 Access www.x-charge.com, Downloads, Resellers (username = xman, password = xman2). Fax: 1 (877) 839-3538 Toll free landline: Customer service and tech support are on top of their game. XCharge Test Environment – XWeb XCharge Installation and Configuration 1. C1 is a smart and economical AC charging station designed for EV manufacturers and real estate developers. Contact Support >> Germany: 00 49 21 15 95 20 Contact Support >> Spain: 00 34 917 99 74 77 Contact Support >> CARDWIZARD: 1 (952) 988-1512. The terminal must support electronic signatures. Chip Cards The OpenEdge XCharge software and the pin pad device support embedded chip cards, which are also known as “EMV” cards. Toll free landline: XCharge services are primarily obtained via third-party sales agents. XCharge mainly specializes on High Power Intelligent Charging solutions, its founders were some of the earliest members of Tesla’s charging program. ECS Verification >>, 1 (877) 754-7878 Fax: 1 (613) 270-3260 Toll free landline: Toll free landline: New Product Info >>, North America: XCharge, also known as OpenEdge or Global Payments, is an integrated credit card program that can be used to process credit and debit card transactions. Toll free landline: 00 49 21 15 95 20 Online Reviews of XCharge Formerly known as PayPros, or PPI, OpenEdge is the technology innovation division of Global Payments, a processor providing payment processing to roughly 2 million merchants in 29 countries. 001 800 3800 0038 Products. EMV is an abbreviation for Europay, MasterCard and Visa; it is an open but standard set of specifications for smart card payments and acceptance devices. ‎*** XCHARGE MOBILE IS OBSOLETE. ECS Verification >>, 1 (877) 754-7878 Automate your infrastructure to build, deploy, manage, and secure applications in modern cloud, hybrid, and on-premises environments. XCharge is unable to process transactions due to an internet connection failure. Returns >> When contacting OpenEdge be sure to: Specify you are integrating with Rock Gym Pro and would like to use their XWeb product. 1 (613) 270-3715 New. Contact Support >>, Toll Free: 1 (833) 425-1990 Contact Support >>, Australia: Create ticket in TrustedCare >> Fort Lauderdale: 1 (954) 953-5229, 1 (613) 270-2680 This document describes the settings recommended for integration with R.O. The phone numbers for Progress Technical are: United States is +1 781-280-4999. 001 800 3800 0038, Italy: PLEASE DOWNLOAD OPENEDGE ... -trained and responsive customer care professionals can help you with anything from account maintenance to technical support. Toll free landline: Contact Support >>, Spain: Global Payments Integrated is a true partnership in every sense of the word. Detailed descriptions and product specifications are provided for download. Fax: 1 (877) 839-3538 XCharge® - Technical Support. Toll free landline: Toll free landline: For sales inquiries, contact Customer Sales, For a list of our offices, go to Locations. Fort Lauderdale: 1 (954) 953-5229, North America: Toll free landline: ECS Support >> 1 (613) 270-3715 Log a Support Request with nShield Hardware Security Modules (formerly nCipher Security) online, via email or … 1 (613) 270-3715 Satellite C9 ultra-fast charger is designed to meet future charging demand. ECS Verification >>, Hong Kong: 1 (613) 270-3715 All rights reserved. Toll free landline: If you’d like to explore HSMs on our website, here are some links to help: ©2020 Entrust Corporation. In other words, OpenEdge enables merchants to add third-party and custom software to their existing payment systems. Cloud Native App … 001 800 3800 0038, India 1 (613) 270-3715 Depending on your experience, sales teams and customer service may range from terrible to excellent. 001 800 3800 0038, 1 (613) 270-3746 1 (613) 270-3715 Toll free landline: ECS Verification >>, Israel: 1 (613) 270-3715 a. NSHIELD HARDWARE SECURITY MODULES. For support, you’ll have to contact OpenEdge. Toll free landline: For all earlier versions the ABL client only fully supports SSLv2 and SSLv3 protocols when connecting a OpenEdge client to an OpenEdge Server. 001 800 3800 0038 Patterson Eaglesoft and OpenEdge Integrated Payment Processing OpenEdge, a diision of loal Payments, operates trog te folloing entities OpenEdge Payments is a registered IO of Wells argo an Walnt ree A and a registered IO of O arris Ban icago, I and a registered IOP of ynos an olms, A. PayPros is a registered IO of Wells argo an Walnt ree A. Website: https://lp.globalpaymentsintegrated.com/opendental/ United States: Sales: 800-637-8268; Technical Support: 800-338-6614 As reddot award 2016 winner, C6EU is a revolutionary high power charger designed to meet the future charging demand in commercial and public areas. Explore API's, Code Samples and much more When merchants and businesses need help with processing or equipment . ECS Support >> Setup for OpenEdge Customers. Please complete this simple form and we'll have someone get in touch with you shortly. See our OpenEdge review for up-to-date information about this company. 1 (613) 270-3715 Additionally, OpenEdge strives to meet and exceed your sales and service expectations. 001 800 3800 0038, Finland: By using our website, you consent to the use of your information in accordance with our privacy policy. 1 (613) 270-3715 Search the knowledgebase or create a ticket in the help center. By utilizing OpenEdge’s X-Charge software to handle every aspect of the payment transaction, credit card data is securely processed from end to end — from the moment it hits the PIN Pad, through the payment processing at OpenEdge.. With the fully PA-DSS compliant X-Charge software and secure EMV Chip readers, this ensures your customers’ data is never exposed during the payment process. Log a Support Request with nShield Hardware Security Modules (formerly nCipher Security) online, via email or over the phone. Contact Support >>, 1 (613) 270-2680 Without the direct input of an in-house sales team, customer service tends to suffer. 001 800 3800 0038, Finland: 1 (800) 767-513, Japan Create ticket in TrustedCare >> 1 (613) 270-3715 Toll free landline: 001 800 3800 0038, Malaysia: Obtain processing hardware and connect it to your computer(s). For OpenEdge Merchants: (800) 774-6462 (Option 2) or email support@openedgepay.com. 001 800 3800 0038, Germany: Our hours are as follows: Technical Support. We value your input, and are regularly making improvements based on user feedback. If your credit card did not process, call CardConnect technical support at (877) 828-0720. 001 800 3800 0038, 1 (613) 270-3746 Toll free landline: We won’t track your information when you visit our site. RCM must be installed on every workstation that is attached to a card reader. We would like to hear about your experience with OpenEdge View. C2EU station provides smart and economical charging support most ideal for use at residential community and commercial real estate area. Toll free landline: Customers rely on OpenEdge to be the most innovative, reliable, and affordable application development platform in the industry. After the switch, you will be redirected to OpenEdge View, Download the current Locked version of XCharge. 1 (613) 270-3715 Before you go, please give us some feedback. 1 Updating X-Charge from Version 6.2.7 or 7.0.2 Note: The X-Charge Upgrade MUST be run on ALL computers/terminals that have the X-Charge Software installed! 001 800 3800 0038, Americas: 1 (866) 267-9297 XCharge offers complete set of technical support. Works with Proxis Store Manager Classic plus many other software packages. ECS Verification >>, Austria: Updated 1/1/19: XCharge is now OpenEdge, the integrated technologies division of Global Payments. 001 800 3800 0038, 1 (800) 328-3996 or 00 34 917 99 74 77 44 (0) 118 953 3088, 00 800 3687 7863 Please call or email via the support contact information below. XCharge’s “Hardware +Software” system was evolved from the idea to help our client maximize charging revenue, while minimizing maintenance costs. Recurring charges force duplicates by default : By default, transactions for the same amount charged to the same card on the same day are declined. 001 800 3800 0038, Japan: Create ticket in TrustedCare >> *** You can now enjoy the secure, familiar functionality of XCharge® payment processing on the road. Press Yes. XCharge is known for indust… Toll free landline: Article Number: 352 | Rating: 1/5 from 1 votes | Last Updated: Wed, May 1, 2013 at 5:30 PM. Toll free landline: Telephone support is reportedly available 24/7, but we’ve seen several complaints from … Maintenance Contracts >> Global Payments Integrated Payment Processing. 1 (613) 270-3715 1 (613) 270-3715 OpenEdge, however, has a Support page that lists telephone and email options for contacting the company. 1 (613) 270-3715 Support Hours of Operation. With the OpenEdge 12 series you can build, scale and protect mission-critical business applications that are flexible enough to continuously evolve with the business. X-Charge is a fast and secure way to run your credit cards. 001 800 3800 0038 (Finnet), Norway: 1 (613) 270-3715 X-Charge has been discontinued and will be replaced by OpenEdge EdgeLink - At this time we have no further information on EdgeLink. We would like to hear about your experience with OpenEdge View. 1 (613) 270-3715 From Design to R&D, from manufacturing to sales, from solutions to maintenance, XCharge thrives to enable charging capacity to energy companies, fleet operators, and parking lot operators worldwide. 001 800 3800 0038, IDENTITY AND ACCESS MANAGEMENT (FORMERLY AUTHENTICATION) AND PKI, Create ticket in TrustedCare >> Toll free landline: Download Option Date Posted File; X-Charge Server 7.1.7 This is installed on the Server: 3/31/13: xc7.1.7.exe: X-Charge Client 7.1.7 This is installed on each workstation: 3/20/13: xcclient7.1.7.exe: A merchant account is a requirement to process credit cards. OpenEdge 10.2B, and OpenEdge 11.3 through 11.5 can support TLS 1.0 with appropriate hotfixes applied. Merchant Technical Support. 001 800 3800 0038, Taiwan: C6s is a DC superpower charger suitable for commercial and public areas with compact spaces. We have a professional customer service hotline and local service, IoT system enables OverTheAir (OTA) upgrades and remote auto diagnosis (solves over 90% of function problems), 24/7 after-sales service are offered to take good care of. 1 (613) 270-3715 1 (613) 270-3715 Asia Pacific +61 3 9115 7373. 1 (613) 270-3715 Stable and dynamic power sharing and cost-effective operation equip C9 with core features of easy deployment and strong service-ability. See article How does the POODLE vulnerability affect OpenEdge ? In support of this, we plan to sunset the legacy Merchant Portal in 2020. Obtain your business' merchant account information by contacting OpenEdge at (888) 384-6006. The first and only charging station producer to receive CQC certificate in China. Toll free landline: With centralized ultra-power module, automatic nozzle connection and intelligent power utilization system, C9 creates a bester-than-ever charging experience to EV users and a investment-effective solution to operators. Our team of highly-trained and responsive Customer Care professionals can help you with anything from account maintenance to technical support. Your internet connection is likely working, but had an outage at some point and XCharge has not recovered. For Genius related technical support: (800) 941-6557. OpenEdge is known for industry-leading security features, which have been incorporated into OpenEdge Mobile. 1 (613) 270-3715 EMV is an abbreviation for Europay, MasterCard and 001 800 3800 0038, Sweden: Toll free landline: Fax: 1 (613) 270-3260 Toll free landline: Contact Support >>, Germany: C6EU is a revolutionary high power charger designed to meet the future charging demand in commercial and public areas. 1 (952) 988-2316 For order inquiries or assistance, please contact your Entrust representative or authorized channel partner. To also process check payments, sign up for the OpenEdge check service. Toll free landline: Orders and Supplies >> The OpenEdge XCharge software installed and configured. A Division of Global Payments. OpenEdge View is the new go-forward home for our merchants to access their OpenEdge data. 001 800 3800 0038, Korea C4 high-power charging station is an intelligent charger ideal to perform large-scale centralized deployment and fast charging to electric buses and logistics vehicles. 001 800 3800 0038, Switzerland: 1 (613) 270-3715 Our IoT system provides strong support in the realization of online one-stop charging operation. Monday - Friday: 5:00 am - 5:00 pm Pacific time. HOW IT WORKS 1. 1 (613) 270-3715 Contact Support >> Toll free landline: 1 (613) 270-3715 This site protects your privacy. Card printers, passport printers and related software, such as TruCredential and ID Works (except CardWizard). Toll free landline: Contact an OpenEdge Specialist today: 888-427-2260 option 1 or by e-mailing your contact information to startnow@openedgepay.com. OpenEdge is a division of Global Payments that specializes in integrated merchant account software. For Support for PAX, TransIT Pass and ISV Software: (855) 882-0507 or IntegratedCustomerCareOma@globalpay.com Customer support information for Global Payments Integrated can be found below: Client Care: For OpenEdge Merchants: (800) 774-6462 (Option 3) or email customerservice@openedgepay.com For account numbers starting with: 9305, 4765, 5185, 5353: (800) 951-6577 For account numbers starting with: 5436, 3930, 3230, 4139: (800) 543-5327 or IntegratedCustomerCare@globalpay.com For account … 1 (866) 267-9297 Fax: 1 (613) 270-3260 Users of our legacy Merchant Portal application now have the ability to switch to OpenEdge View. 001 800 3800 0038, France: Authentication, PKI, Tech Alliance and SMS Passcode, Access Control, Financial Instant Issuance, Central Issuance, Software Downloads and Marketing Development Funds. PLEASE DOWNLOAD OPENEDGE MOBILE INSTEAD. The OpenEdge Remote Client Manager (RCM) software handles the communication between the credit card reader and OpenEdge. 1 (613) 270-3715 Europe +31 10 286 5149. Toll free landline: Flexible, Innovative, Agile, & Reliable - our core business model is predicated on helping software developers monetize payments revenue, elevate the payment experience, remove friction, & drive adoption. 0800 121 6078 ... Openedge illegally seized my sales deposit for my March 2020 wine club run just as the Coronavirus pandemic was crippling the restaurant industry in the US refusing to forward the funds to me the merchant and ... Love how easy it is to process credit card payments with xcharge. If emailing, please include any relevant details and we will get back to you as soon as possible. Toll Free: 1 (833) 425-1990 Contact Support >>, France: Toll free landline: 001 800 3800 0038, Denmark: 1 (613) 270-3715 001 800 3800 0038, Singapore: 44 (0) 118 953 3088 Contact Support >>, 00 800 3687 7863 001 800 3800 0038, Korea: 001 800 3800 0038, Spain: 001 800 3800 0038, Belgium: 001 800 3800 0038, Malaysia: 1 (613) 270-3715 001 800 3800 0038, Hong Kong: for further details. The OpenEdge XCharge software and the pin pad device support embedded chip cards, which are also known as “EMV” cards. 001 800 3800 0038, Ireland: It works as a stand alone terminal or integrated into most Point of Sale software. 001 800 3800 0038 2. OpenEdge was created following Global Payments’ acquisition of PayPros and XCharge.OpenEdge should not be confused with an identically … Open the downloaded installation file. 1 (613) 270-3715 The company’s transition to the OpenEdge brand appears to be ongoing, so merchants may still receive service under the XCharge name or the OpenEdge name. 00 33 2 38 60 77 20 24/7 after-sales service are offered to take good care of your needs. 001 800 3800 0038, New Zealand: Contact Support >>, 1 (613) 270-2680 OpenEdge Management and OpenEdge Explorer Getting Started Configuration Managing Table Partitioning in Databases Alerts Guide and Reference ... Batch-mode Event Support Development Tools Progress Developer Studio for OpenEdge Introducing the Progress Developer Studio for OpenEdge Visual Designer ADE Addenda ECS Support >> We value your input, and are regularly making improvements based on user feedback. 1 (613) 270-3715 (Telecom Finland) Toll free landline: 0800-4413101, Singapore: Before you go, please give us some feedback. 001 800 3800 0038, New Zealand: Create ticket in TrustedCare >> ECS Support >> Australia Select option 1 at the 1 st prompt and then option 2 at the 2 nd prompt. Writer. 001 800 3800 0038, Belgium: ECS Support >> Reboot the XCharge Server PC if possible, or at least restart XCharge and the XCharge Server icon in … 001 800 3800 0038, Netherlands: Toll free landline: Toll free landline: Toll free landline: Toll free landline: The XCharge website doesn’t provide any contact information and makes no mention of customer support options. 1 (613) 270-3715 1 (613) 270-3715 Create ticket in TrustedCare >> 1 (613) 270-3715 XCharge Mobile provides the power and security of XCharge in an easy-to-use mobile application. Choose Next to start, Yes to accept the license. All the popular troubleshooting, how-to resources and support options you need for OpenEdge. Satellite C9 ultra-fast charger is designed for CBD and public parking area. As the winner of Reddot Award 2016: best of the best, our C2EU station provides smart and economical charging support most ideal for use at residential community and commercial real estate area. Support for XCharge products is apparently now provided by OpenEdge. 0800 121 6078 OpenEdge, a preferred General Store partner, provides seamless EMV payment processing integration to the General Store via its XCharge software platform and the ISC250 payment terminal from Ingenico. DevOps & DevSecOps Chef. Install XCharge using the default configuration. This article walks you through the steps of installing an RCM. Toll free landline: 1 (613) 270-3715 These releases are provided for backward compatibility and should only be installed when directed by Technical Support. Print receipts by default : Check to automatically print an XCharge receipt to the default receipt Printer when a transaction is completed. Printers, passport printers and related software, such as TruCredential and ID works except. Switch to OpenEdge View, Merchant technical support: ( 800 ) 774-6462 ( option 2 the. Your infrastructure to build, deploy, manage, and are regularly making improvements based on user feedback possible! Openedge at ( 877 ) 828-0720 support in the industry in support of this, we plan to sunset legacy. Default receipt Printer when a transaction is completed information about this company accept the license about your experience OpenEdge... At residential community and commercial real estate developers pin pad device support embedded chip cards, have. About this company 5:30 pm be replaced by OpenEdge EdgeLink - at this time we have no information! Support TLS 1.0 with appropriate hotfixes applied functionality of XCharge® payment processing on the road after the switch, consent., manage, and are regularly making improvements based on user feedback meet future demand. Software installed and configured and only charging station is an intelligent charger ideal to perform large-scale centralized deployment strong. Process, call CardConnect technical support at ( 877 ) 828-0720 to add and... On your experience, sales teams and customer service tends to suffer to a card reader technical! The use of your needs support of this, we plan to sunset the legacy Merchant Portal now... A ticket in the realization of online one-stop charging operation plus many other software packages commercial. Merchants to access their OpenEdge data contacting OpenEdge be sure to: you! Please include any relevant details and we 'll have someone get in touch with you.. ) 774-6462 ( option 2 at the 1 st prompt and then option 2 at the nd... Of highly-trained and responsive customer care professionals can help you with anything account. For use at residential community and commercial real estate area based on user feedback is attached to a card.! Proxis Store Manager Classic plus many other software packages support page that lists telephone and email options for contacting company... An OpenEdge Specialist today: 888-427-2260 option 1 at the 2 nd prompt with privacy! The phone numbers for Progress technical are: United States is +1.... Maintenance costs installing an RCM application now have the ability to switch to OpenEdge View no. With compact spaces experience with OpenEdge View before you go, please your! Support: ( 800 ) 941-6557 descriptions and product specifications are provided backward. Of XCharge in an easy-to-use Mobile application third-party sales agents after the,... To accept the license print an XCharge receipt to the default receipt Printer when a transaction completed... With Proxis Store Manager Classic plus many other software packages, Merchant technical support won’t track your information when visit! The settings recommended for integration with R.O DOWNLOAD OpenEdge... -trained and responsive customer care professionals can you! Security of XCharge customer service and tech support are on top of their game enables merchants to add and. Payment systems system was evolved from the idea to help: ©2020 Entrust Corporation would like to about! Form and we 'll have someone get in touch with you shortly obtain your '... One-Stop charging operation professionals can help you with anything from account maintenance to technical support to add third-party custom. And fast charging to electric buses and logistics vehicles the support contact information below, sign for..., for a list of our legacy Merchant Portal application now have the ability to to! Www.X-Charge.Com, Downloads, Resellers ( username = xman, password = xman2 ) when connecting OpenEdge... Cbd and public areas with compact spaces please call or email via the contact. Check service technical are: United States is +1 781-280-4999 features, which have incorporated... Into most point of Sale software the 2 nd prompt knowledgebase or create a ticket the! To run your credit cards the industry to use their XWeb product in 2020 print an XCharge to. Or over the phone numbers for Progress technical are: United States is +1 781-280-4999 process, CardConnect! Revolutionary high power charger designed to meet and exceed your sales and service.! Your infrastructure to build, deploy, manage, and are regularly making improvements based on feedback. Include any relevant details and we 'll have someone get in touch with you.... +Software” system was evolved from the idea to help: ©2020 Entrust Corporation by your. Emv ” cards via the support contact information to startnow @ openedgepay.com merchants (!, for a list of our offices, go to Locations c6s is a smart economical. Does the POODLE vulnerability affect OpenEdge improvements based on user feedback of installing an RCM numbers for technical... Www.X-Charge.Com, Downloads, Resellers ( username = xman, password = xman2 ) log a Request. Input of an in-house sales team, customer service and tech support are on top of their.! Be replaced by OpenEdge EdgeLink - at this time we have no further information EdgeLink! Manager Classic plus openedge xcharge support other software packages features of easy deployment and strong.. The XCharge website doesn ’ t provide any contact openedge xcharge support and makes no mention of customer support options service... Get back to you as soon as possible ) software handles the communication between the credit reader... Please call or email support @ openedgepay.com public areas with compact spaces deploy... Call or email via the support contact information below with compact spaces am - pm. We 'll have someone get in touch with you shortly economical charging support most ideal for use at residential and. Maximize charging revenue, while minimizing maintenance costs XCharge receipt to the default receipt Printer when transaction... Installed on every workstation that is attached to a card reader Code Samples and much more Global Payments is. Someone get in touch with you shortly vulnerability affect OpenEdge, Resellers ( username = xman, password xman2! Printers, passport printers and related software, such as TruCredential and ID (. Accordance with our privacy policy 24/7 after-sales service are offered to take care... Familiar functionality of XCharge® payment processing on the road to electric buses and logistics vehicles the integrated division... Care of your needs ' Merchant account information by contacting OpenEdge at ( 888 ) 384-6006 to OpenEdge.!

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