If you see a "Sorry we couldn't connect to Skype", "Skype can't connect" or "Unable to receive notifications" message when you try to use Skype, the most likely cause is a poor internet connection, or no internet connection. Change your picture. Switch between Wi-Fi and carrier data to try to isolate the issue. Cannot connect to Exchange Web Services to retrieve Calendar and Out of Office Information. Why is this happening? Please try again". It would disappear after a few seconds, but happens way to often. Note: Skype for Bussines Mobile is not compatible with any earlier Lync Server versions (i.e., if your account is hosted on Exchange 2007/2010, Skype for business mobile will not connect). It happens on Wi-Fi and 4G and on different devices on different networks. Please try again later." You need Exchange credentials to show meetings and voice mail. For more information, see Troubleshooting Skype for Business Online DNS configuration issues in Office 365. Lync/Skype for Business client can't connect with Exchange in Office 365 dedicated/ITAR. To change your picture in Skype for Business for iOS, sign in to Skype for Business on your computer. Verify connectivity to other websites and services over both kinds of connections. A TTY device must be connected to the iPhone to interpret the modified audio. This process may take a few minutes. Lync is in the process of determining the location of Exchange Web Services. Text telephone (TTY) mode is used to send text over a telephone line. Can't connect to Exchange Please try later - Android and iPhone. TTY. Now, I get an error message "Can't Device: iPhone 5s. or. attached is screen shot. I just get the message "We can't sign you in. Instead, they rely on DNS records. She's had this issue for months and months and Microsoft can't seem to find an answer the last ticket I opened was closed " do to high call volume". With reading, looks to be a DNS issue that the Auto-discovery is not working correctly. Content provided by Microsoft. For example, if i download the skype for business App on my iPhone and sign on, very often it will display the message "We can't connect to Exchange. You may have problems with your contact list and conversations. while Lync2010 works well and can well connect to Exchange. Translated from French: Skype Enterprise and Exchange are not connected for the moment. Hello, In June, I could use my Skype for Business account on my iPhone to make calls via my work phone number. When Skype for Business can't use a Wi-Fi or cellular data network to make an audio or video call, you'll be automatically called at this number and connected to the audio portion of the call. To fix this issue, try the following: Make sure your mobile device is not offline. They base this action on the user’s domain suffix of the WindowsEmailAddress or Mail attribute in Active Directory. 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